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- Decision Analysis
- Case Method
- Economics
- Business
- Business-Government Relations
- Diversity Management and Leveraging Difference
- Entrepreneurship and Innovation
- Environment and Sustainability
- Ethics
- Finance
- Accounting & Control
- Global Economies and Markets
- Leadership and Organizational Behavior
- Management Communications
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Instructional Note - Planning Labor Requirements In Service ...
Colley, John L.;
Goodwin, Stacey M.
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Overview
This note describes the application of queuing theory to planning work-force requirements in service operations. A step-by-step method is outlined and applied to several examples using tables and charts--not queuing-theory formulas. Eleven assignment problems are included in the note. This note and related materials can be used as part of the Workforce Planning Module.
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Learning Objectives