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About Us
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ACE Implementation at United Technologies Corporation: Otis ...
Davis, Edward W.
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Overview
Written for use with the "ACE Implementation at United Technologies Corporation: Otis Elevator (A)" case. The B case describes how Otis management dealt with some of the ACE program implementation issues raised in the A case, tells what happened at each of the four plant sites described in the A case and presents information on ACE program results one year after the ACE program kickoff.
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Learning Objectives